You may experience this problem for a number of reasons. Ensure that the DSi Action Replay is disconnected from your console while trying to operate it with the Code Manager PC software.
The USB connection which you are connecting the DSi Action Replay may not be operating correctly. Try connecting the Action Replay directly to an alternative known working USB connection, bypassing any USB hubs.
If you continue to experience the same problems, we would suggest confirming that the DSi Action Replay is correctly installed. Within Device Manager if the DSi Action Replay is installed correctly it should be listed beneath the section ‘USB IO Controlled Devices’ named ‘DSi AR HW Programmer Device’. If the DSi Action Replay is not installed correctly it will be listed beneath the section ‘Other Devices’. If the DSi Action Replay is listed beneath the section ‘Other Devices’, you need to update your drivers by following the relevant steps below:
Windows Vista and Windows 7 users, please follow these steps to update your drivers:
1. View the Action Replay DSi icon within Device Manager under the section ‘Other Devices’
2. Double click the Action Replay DSi icon
3. Select ‘Driver’
4. Select ‘Update Driver’
5. Select ‘Browse my computer for the driver software’
6. Select ‘Let me pick from a list of device drivers on my computer’
7. Highlight ‘Show all Devices’
8. Select ‘Next’
9. Select ‘Have Disk’
10. With the DSi Action Replay Code Manager PC software disc inserted select ‘Browse’
11. From the left of the shown screen select ‘Computer’
12. Double click your CD drive
13. Highlight the file named ‘dsiarhwprog’ if you are using a 32bit release of Windows or highlight the file named ‘dsiarhwprog_x64’ if you are using a 64bit release of Windows
14. Select ‘Open’
15. Select ‘OK’
16. Select ‘Next’
17. If you are shown a message which asks you to confirm the installation of the driver/software, select the button to confirm the installation
Windows XP users, please follow these steps to update your drivers:
1. View the Action Replay DSi icon within Device Manager under the section ‘Other Devices’
2. Double click the Action Replay DSi icon
3. Select ‘Driver’
4. Select ‘Update Driver’
5. Select ‘Install from a list or specific location (Advanced)’
6. Select ‘Don’t search, I will choose the driver to install’
7. Select ‘Next’
8. Highlight ‘Show All Devices’
9. Select ‘Next’
10. Select ‘Have Disc’
11. With the DSi Action Replay Code Manager PC software disc inserted select ‘Browse’
12. Using the look in drop down tab, select your CD drive
13. Highlight the file named ‘dsiarhwprog’ if you are using a 32bit release of Windows or highlight the file named ‘dsiarhwprog_x64’ if you are using a 64bit release of Windows
14. Select ‘Open’
15. Select ‘OK’
16. Select ‘Next’
17. If you are shown a message which asks you to confirm the installation of the driver/software, select the button to confirm the installation
If you continue to experience the same problem, please contact us providing the following information:
Can you confirm your place and date of purchase of the product?
Can you detail any problems which you experienced in following this article?
Can you confirm which version of Windows you are using?
Are you using a 32bit or 64bit release of Windows?
Have you tried connecting the DSi Action Replay directly to an alternative known working USB connection?
Can you confirm that the DSi Action Replay is disconnected from your console?
Within Device Manager , can you confirm exactly how the products icon is named and which section the icon is listed under ‘Other Devices’ or ‘USB IO Controlled Devices’?