In order that we can reply to your e-mail quickly and efficiently please try to provide as much information as possible, including any error messages encountered,full product titles and version numbers, console make and model numbers (if using DVD Region X please include your DVD Player number).

If you have a code enquiry please look through our website as all codes created should be available here. Please note that in some cases, codes for recently released titles can take time (up to a few weeks) after initial release for them to be posted on the site.

If you have a code problem please include which of the game's specific codes you are inputting and in what way you find they are not working. Some problems can be troubleshooted quickly through looking at our Frequently Asked Questions which can be found within our support here.

UK Contact Details
Stafford Road
Stone
Staffordshire
ST15 0DG
United Kingdom

Tech Support: 0906 550 1236
* Calls cost £1 per minute. Lines open Mon-Fri 9am-5pm excluding bank and other national holidays. You will be asked to confirm that you are aged 18 or over and have the permission of the bill payer. UK residents only